Conference Refunds

1 Introduction 

Attendees of tPCA conferences are asked to register and pay for their place in advance.  We understand that situations arise that mean that attendees may no longer be able to attend the conference and wish to cancel their place and request a refund. This policy describes how a place is cancelled, how a refund is requested and the amount that will be refunded, depending on how long this is prior to the event. 

2 Scope 

This policy applies to anyone who has booked a place at a tPCA conference and wishes to cancel their attendance and request a refund of the registration fee.  

3.  How to cancel your place 

Cancellation of places at tPCA conference should be made in writing to the administrator (admin@the-pca.org.uk) and should include details of the bank account into which the refund can be paid.   The following criteria apply to requests for refunds following cancellation.  

4. Refunds. 

The amount that will be refunded is detailed in the Terms and Conditions for each event, which can be found on the Website.  Refunds will be made within 21 days of being requested.